Sunrise Medical is committed to protecting your privacy

Sunrise Medical, together with its subsidiaries and affiliates, will hold and process the personal data which you provide to them in order to facilitate the contractual arrangements which you require. Sunrise Medical may also pass on your personal details to the suppliers of the equipment where you have placed an order.

1 Disclaimer of all Warranties

1.1 Software, graphics and any information on the site is provided by Sunrise Medical "as is" and "with all faults". Sunrise Medical makes no representations or warranties of any kind concerning the quality, safety or suitability of the software, graphics or information, either express or implied, including without limitation any implied warranties of satisfactory quality, fitness for a particular purpose, or non-infringement.

1.2 Sunrise Medical cautions you to make sure that you completely understand the potential risks before downloading any of the Software or Graphics. You are solely responsible for adequate protection and backup of the data and equipment used in connection with any of the Software or Graphics.

2 Limitation of Liability

3.1 Sunrise Medical will not be liable for any special, incidental or consequential damages, including without limitation, lost revenues, lost profits or loss of prospective economic advantage nor for any injury that you may suffer in connection with using, modifying or distributing any of the software or the information herein; provided however that nothing in these Terms of Use shall operate to relieve Sunrise Medical from liability for death or personal injury caused by negligence of Sunrise Medical or its employees or agents.

3 Copyright

3.1 All content of this website is owned or controlled by Sunrise Medical and is protected by worldwide copyright laws. You may print, reproduce and use the information in, and retrieve files containing software or images from, this Internet site for non-commercial, personal or educational purposes only, provided that you (i) do not modify such information and (ii) include any copyright notice originally included with such information and this notice in all such copies.

3.2 You may cite or refer to the information in this Internet site in online services or other media, but except as provided above, you may not reproduce or distribute such information in whole or in part without the prior written permission or Sunrise Medical. You may not reproduce or distribute any original image from this Internet site without securing advance written consent of Sunrise Medical. To request such permission, send an e-mail to this Internet site, including your name, address and a description of the purpose of your intended distribution and the information you would like to distribute.

4 Data Privacy

4.1 As a responsible site and company, Sunrise Medical will never divulge or give any information submitted in the registration form to any other third party. You will only be contacted if you ticked the appropriate boxes when registering with the Sunrise members' area or register an interest in any promotions or products.

4.2 Sunrise Medical will hold all personal information (including contact details) which you provide to us in order to respond to orders and/or enquiries from you. We may also be required to share your personal information with other companies within the Sunrise Medical Group who are situated in foreign jurisdictions (both within and outside of the European Economic Area) in order to respond to your orders and/or enquiries.

4.3 By providing your details to us, you will be deemed to have consented to such processing and in addition, where you have provided sensitive personal data (i.e. data relating to mental and physical health or conditions) you will be deemed to have explicitly consented to our processing of such information in order to fulfil your requests.

5 Information in this Internet site

5.1 The sender of any communications to this Internet site or otherwise to Sunrise Medical shall be responsible to the content and information contained therein, including its truthfulness and accuracy.

5.2 The information and data included in this Internet site has been compiled by Sunrise Medical from a variety of sources, and is subject to change at any time for any reason without notice from Sunrise Medical.

6 Hyper-links

6.1 Sunrise Medical will provide hyper-links from our web site to web sites of third parties. Please note that this privacy statement applies only to the contents of our web site and not to those web sites to which we may provide a link.

7 Information requests and updates

7.1 Please be assured that Sunrise Medical is happy, on written request from you, to provide details of any personal information which you have provided us with (this may be at a small charge) and/or to cease to make use of your personal information for the above mentioned purposes. We take the issue of protecting your personal data seriously and follow strict storage and disclosure procedures which means that we may occasionally require proof of identity from you prior to disclosing such information.

7.2 In order that we may provide you with an optimum service and comply with our obligations under UK Data Protection legislation, we should be grateful if you would please contact us on 0845 605 66 89/ if any personal information which you have provided to us becomes inaccurate or out of date.

8 Security

8.1 We place a high importance on ensuring that transactions are secure.

8.2 As you may be aware, no data transmission over the internet can be entirely secure. As a result, while we will always use reasonable endeavours to protect the personal information you provide to us, we cannot guarantee the security of your information and the use of our facilities (e.g. e-mail) is at your own risk.
9 Cookies

9.1 In order to improve the quality of our website (e-commerce only) and services as well as to build up profile information about visitors to our web, we may from time to time send you what is known as a "Cookie". A Cookie is a piece of text which attaches to your hard drive (but does not access your hard drive) and from which it can store and sometimes track information on how you make use of a website. Please note that the websites to which this site may be linked may also make use of their own Cookies to collect information from you.

9.2 Cookies help us to gauge the amount of people who make use of our facilities and the extent of the repeated usage by registered and unregistered clients. A Cookie assists in identifying, for example, your account number, whether you have visited our website on a previous occasion and what pages on our website are most or least popular.

9.3 Most browsers will automatically accept a Cookie but it is possible to set your browser to notify you prior to it being sent and at which point you can accept or reject it. However rejecting the cookie will mean that access to the e-commerce site will be denied.

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