Consumenten Support / Veelgestelde vragen (FAQ's) / Electronica & alternatieve bedieningen

Electronica & alternatieve bedieningen

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No. Unfortunately, we can’t help with setup and support, so we’re working with local dealers. Find your local dealer here or check Sunrise dealers near you. If you can’t find any dealer in your country drop us an email here and we’ll connect you with someone nearby.

Technically yes. In practice we don’t recommend it though, since the cable can be disturbing while driving, or can get strangled and fall off.

Some of our users are driving long distances while they’re resting their heads on the Headrest sensor, so in practice it’s possible, although we do not recommend it. If you want to do so we recommend setting up the Headrest sensor slightly on the side of the headrest, instead of the middle.

Yes, simply tap the LED touch interface and the calibration sound will be muted. You can turn the sound back on the same way.

Yes. The Gesture sensor can be turned on and off in the Switch-It Vigo Drive software by a professional. (Software is password protected for safety reasons, contact your local dealer to have it adjusted for you)

*Please note this way you won’t be able to access the OMNI menu to change settings.

Yes. The Vigo works with any external switch that has a 3.5mm jack connection.

The Vigo has a micro USB port for charging. You can connect it to a wall plug, your wheelchair (if it has a USB port), a computer or a power bank.

You can watch the step by step tutorials explaining everything here. Simply download the Switch-It Vigo Mouse software from our website and plug in the USB dongle.

You can watch a tutorial about the drive basics here.

By tilting the head. Tilting forward – the chair will drive forward, tilting backwards – the chair will drive backwards, and the same is true for left and right movement.

Turning your head won’t affect driving, this way you can look around at the pedestrian crossing, without moving the chair.

The Cubo screen displays all the necessary information.

Simply deactivate and activate the headset again.

You can see it in this video. The headset calibrates neutral position every time someone activates it by tapping the Headrest sensor (or pressing the preferred external switch). There’s a 3-second* countdown before the drive mode becomes active, during this time you should hold your head still in the preferred position.

This way the user can calibrate a new neutral position for himself as many times as necessary during the day, without having to rely on the caretaker.

*The length of the calibration time can be adjusted in the software.

De Vigo hoofdbesturing maakt gebruik van een Bluetooth-verbinding.

The Vigo is a 4-way proportional headset that is using a gyroscope. It translates very tiny head movements for the chair.

The Vigo has up to 14 hours of battery life*. This means you can drive all day and have it put on the charger when you’re charging the chair at the end of the day.

*Please note using the Vigo as a headphone for smartphones via Bluetooth will significantly shorten battery life.